Shipping policy
Your treasures will be packed lovingly in environmentally friendly packaging and usually be shipped on the same working day – worldwide and climate-neutral with DHL GoGreen (International: Premium). Within Europe, shipping is free from €200, worldwide from €300 . In order to accommodate you with these amounts in terms of price and to make environmentally friendly collective orders with other people attractive, we waive part of our margin here. Below the minimum order values mentioned, we charge for shipping.
The delivery times* and shipping costs vary as follows:
Germany: Free shipping from 200 € order value, otherwise 6 €, for accessories 3 €. The delivery usually takes 2-3 working days.
EU, UK, San Marino & Vatican City: Free shipping from 200 € order value, otherwise 15 €. Experience has shown that parcels arrive within approx. 7 working days. (depending on the destination country).
Sweden & Finland: Free shipping from 200 € order value, otherwise 20 €. Experience has shown that parcels arrive within approx. 7 working days.
Other European Countries: Free shipping from 200 € order value, otherwise 20 €. The delivery time is usually approx. 7 working days (depending on the destination country).
- Montenegro, Serbia, Ukraine, Republic of Moldova, Bosnia und Herzegovina, North Macedonia: The delivery time is usually approx. 1-2 weeks. (Due to the current situation in Ukraine, no liability can be accepted for shipments to this country).
- Iceland: The delivery time is currently approx. 2 weeks.
Algeria, Lebanon, Libya, Morocco, Türkiye, Tunisia, Egypt, Russia: Free shipping from 300 € order value, otherwise 29 €. The delivery time is currently approx. 2 weeks.
Georgia, Israel: Free shipping from 300 € order value, otherwise 29 €. The delivery time is currently approx. 2-4 weeks.
USA, Japan, Singapore, Canada, China, Hongkong, Macau, Southkorea, Taiwan, UAE: Free shipping from 300 € order value, otherwise 35 €. The delivery time is usually approx. 2 weeks.
Rest of the world: Free shipping from 300 € order value, otherwise 39 €. We cannot provide any general information on approximate delivery times here, but you can ask us about these before placing an order.
*The estimated delivery times are based on information from DHL and our experience. We cannot promise or guarantee delivery times. If you wish for express delivery, we will be happy to calculate an individual rate on a daily basis.
SHIPMENT TO A PACKING STATION WITHIN GERMANYWithin Germany, you can also have your order delivered to a packing station. In addition to the NAME field, please also fill in the COMPANY field (please enter the POSTNUMBER here), the ADDRESS field (please enter "Packstation" and the THREE-DIGIT NUMBER of the packing station here) and the ZIP code and CITY fields.
LOCAL DELIVERYShould you be located within a radius of 15 km around Osnabrueck or Georgsmarienhuette, you may choose personal delivery which is free of charge. We will coordinate day & time with you and often same day delivery is possible.